Infobip Champions conversational AI to drive customer experience
Infobip has championed the use of conversational AI to transform customer experience and help businesses stay competitive, grow their customer base and drive sustainable growth. In partnership with Belva Digital, Infobip was among the top technology innovators showcased at the 6th edition of Africa’s Annual Customer Experience (CX) Conference, that
Infobip, Bayobab partner to transform SMS services in Africa
Infobip has entered a strategic five-year partnership with Bayobab, a leading African digital connectivity provider. Bayobab will use Infobip’s Communication Platform as a Service (CPaaS) Customer Modules and Routing management to handle campaign management, APIs, and analytics and deliver SMS across Africa and beyond. Bayobab will also access Infobip’s security
