Infobip Unveils CXOP: The Next Generation of AI-Powered Customer Conversations
Global cloud communications platform Infobip has announced its Conversational Experience Orchestration Platform (CXOP) — a game-changing solution that places agentic AI at the heart of every customer interaction. CXOP enables brands to move beyond static, rules-based workflows to deliver dynamic, goal-oriented conversations across marketing, sales, and support — at scale.
Oracle and Infobip Enhance Partnership to Deliver Global Conversational Experiences
Global cloud communications platform Infobip announced that it has enhanced its partnership with Oracle to bring conversational experiences to businesses and brands globally. The new integration enables Infobip and Oracle customers and partners to access Infobip’s omnichannel services through Oracle Integration. Customers increasingly expect omnichannel communications, but integrating and managing
Infobip Champions conversational AI to drive customer experience
Infobip has championed the use of conversational AI to transform customer experience and help businesses stay competitive, grow their customer base and drive sustainable growth. In partnership with Belva Digital, Infobip was among the top technology innovators showcased at the 6th edition of Africa’s Annual Customer Experience (CX) Conference, that
Infobip, Bayobab partner to transform SMS services in Africa
Infobip has entered a strategic five-year partnership with Bayobab, a leading African digital connectivity provider. Bayobab will use Infobip’s Communication Platform as a Service (CPaaS) Customer Modules and Routing management to handle campaign management, APIs, and analytics and deliver SMS across Africa and beyond. Bayobab will also access Infobip’s security
