Stanbic Bank Uganda has rolled out an ambitious new campaign, “Kikole Ku Speedii,” positioning speed, convenience, and digital access at the centre of its next phase of growth.
The initiative signals the bank’s intent to move customers away from long queues and paperwork-heavy processes toward a faster, fully digitised banking experience.
Launching the campaign, Head of Personal Banking Israel Arinaitwe said the shift reflects changing customer expectations and the need for instant, on-the-go financial services.
“Banking should no longer be something you wait for it should happen when you need it,” he said.
Arinaitwe added that the campaign is aligned with Stanbic’s long-term commitment to driving Uganda’s economic growth, while also supporting the country’s target of achieving tenfold GDP expansion by 2040.
At the core of “Kikole Ku Speedii” are three priorities: rapid account opening, frictionless transactions, and quicker access to credit. Customers can now open accounts in minutes using only a national ID, transact seamlessly on digital platforms, and access loans of up to Shs 350 million with reduced turnaround times.
The bank says the campaign also reinforces its Positive Impact Agenda, which targets key sectors including women, youth, and agriculture, while advancing financial inclusion, job creation, and climate resilience.
The launch comes as Stanbic marks 35 years of operations in Uganda, a milestone Arinaitwe described as a springboard for deeper digital transformation backed by Standard Bank Group.
Head of Digital Banking Yvone Namutosi said the bank’s new solutions are built directly from customer feedback and are designed to eliminate everyday banking frustrations.
“We’re removing the small barriers that slow people down. Customers can now instantly access statements, embassy letters, and other essential documents from their phones at no cost,” she said.
To attract more users to its digital platforms, Stanbic has introduced interest-free loans of up to UGX 5 million for new customers signing up through its digital channels.
Meanwhile, Head of Affluent Banking Arthur Kiwanuka said the bank is refining a hybrid model that blends digital convenience with personalised service for premium clients.
“We are creating a system where customers enjoy the flexibility of digital banking without losing the human touch when they need it,” he said.
Kiwanuka noted that the transformation goes beyond mobile apps, extending to revamped branches, improved card services, and the rollout of self-service machines capable of handling deposits, withdrawals, and forex transactions.
“The future we see is one where visiting a branch is optional not a requirement,” he added.
